Looking for inspiration? Here are success stories on Admin Services for Small Businesses.

Outsourcing is the process by which a company receives a product or service from a third party rather than managing it in-house. 

As a small business, outsourcing helps you to get more done and delegate key activities and processes to professionals without having to significantly expand your full-time crew. 

It enables you to keep costs under control, boost productivity, and concentrate on the aspects of your business that you enjoy and excel at. Moreover, here are 3 examples of the value of Admin Services for Small Businesses.

Online Admin Services Benefits

Emotion often holds back outsourcing business services. But these companies and entrepreneurs still persevere:

1. An illustration and drawing company

This company was looking for a dependable and cost-effective inbound customer care and order processing service provider who could provide the necessary services in a timely manner.

So the call center company they partnered with created a project plan that would be suitable for their business requirements while keeping their requirements and challenges in mind. They found people who were also adept at social media and had strong persuasion/upselling abilities.

The company provided the agents with the necessary training materials and cleared up any questions they had about the project. The agents’ performance has been quite steady, and they have justified the return on investment for the firm.

Currently this company is still existing, and the client has been really pleased with the outcomes they have produced. 

The company began the project with 5 call center agents and has now raised the number to 12 call center agents. Also, outsourcing call center services helps them create a network of loyal customers.

2. SeatGeeks

SeatGeek.com is a mobile-focused ticket marketplace that allows users to buy and sell tickets for live sporting events, concerts, and theatrical performances.

SeatGeek’s creator, Jack Groetzinger, is a great believer in the value of outsourcing in the early stages of a project.

He shares his enthusiasm for contractors with other businesses, outlining how he employs them for everything from data collection on ticket prices to software development.

He claims that the cost of a contractor in a developing country can be as low as $1 per hour for high-quality work. Groetzinger employs contractors from all over the world, including the Philippines, in addition to his modest workforce.

In 2020, SeatGeek was named as the “17th Hottest Brands in Influencer Marketing” by Insider.com and a “2020 GameChanger” by Sports Business Journal.

3. Entrepreneur Mark McRae

Mark McRae, a prominent Sunshine Coast entrepreneur, has owned and managed over 30 profitable enterprises while juggling a family life with a wife and three children. What’s his trick? Outsourcing.

He emphasizes the relevance of outsourcing for small businesses in an interview with Courier Mail.

“In today’s environment of rising costs, a very high dollar and shrinking margins, small businesses simply cannot afford to think this way. Outsourcing allows us to cut costs, access skilled experts, reduce overheads, get flexible staff, increase efficiency, reduce turnaround time and generate more profit.”

Up until now McRae is outsourcing his company’s operations. In fact, his company, Eagle & Cross Marketing Pty Ltd, is run by a group of teams from the US, India, Malaysia, the Philippines, and South Africa.

McRae managed to generate $280 million in both online and offline sales for all said businesses.

The Best Admin Services For Small Businesses

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