Magazine Order Taking: Easy for Clients, Good for Business
Do you recall how it was to get your hands on your favorite magazine? Folks old enough may remember how they would have to go to their friendly neighborhood newsstand just to get a copy of their preferred title. In more recent years, the not-so-young ones could get their reading fix at the bookstore at the nearby mall.
All this makes you think how lucky we are today—thanks to enterprising publishers like yourself who have the chance to offer an order taking call center plus website service for your slew of magazine and reading titles. And if you really think about it, doing so can even change your luck—for the better. How?
For one thing, you need to remember that an order taking customer call center service, along with that online site, can go beyond the usual 9-5 office hours. This means your customers—from Granny to Junior—can order their favorite magazine titles at whatever time they please. Granny can call up your customer service contact center during the lazy afternoon hours after watching her favorite soap opera, while Junior can order his science-fiction titles after school—when, presumably, most offices have closed shop for the night.
Another cool thing about having a call center service is the ease it affords everyone who calls, texts, emails, or chats with your customer care reps. Apart from the obvious “calling from the comfort of home” scenario, the accommodating and caring order takers will be more than happy to assist anyone who inquires and orders any of the available titles. They will gladly process those secure payments, not to mention arrange for the magazines to be delivered straight to your doorstep.
Should there be a problem, such as late delivery, the aforementioned inbound call center reps will gladly look into the matter and help resolve the issue in the soonest time possible.
Getting your car, home décor, or healthy living reading fix has never been this easy. Now, why not make it easier by allowing your clients to order anytime, from anywhere, with the greatest of technology and customer care ease. It can even be as easy as flipping through a page on your prized easy chair.
Visit www.ordertakingphilippines.com for more information about our services.
