Ordering Flowers for the Wife? Give That Customer Service Hotline a Call
There once was a time when giving a bunch of roses to the wife meant either heading to your neighborhood flower shop or giving them a quick call to order flowers. Nowadays, it can be as simple as a few clicks on their website and paying for the items via credit card—all from the comfort of your mobile device.
While this purchase method can be oh-so-convenient, wouldn’t it be cool to mix the “old” with the “new”? We’re talking about having an order taking call center service help your customers buy that floral arrangement prominently displayed on your, err, website.
Yes, an order taking contact center naturally means that there will be a call center sales agent answering the phone to take your orders. Think of him or her as a florist behind the desk of your friendly flower shop. Not only can the said call center rep take down how many dozen roses you plan to give the wife, s/he may likewise help you choose from the many different types of flora—all while you view them on your web browser.
Needless to say, the same customer service contact center rep can also help you “write” the card, pay for the items, and take down the delivery address and time for the gift to delivered.
Yes, sending roses can now be equally convenient and personal at the same time.
