Relax, Someone’s There to Take Your Valentine’s Day Order
Mr. Hammond is planning to do some online shopping to get his wife a dozen-dozen roses for Valentine’s Day. Yes, you read that right—a Dozen-Dozen (that’s 12 dozen roses). While he’d want to buy the floral arrangements himself, his busy schedule doesn’t exactly allow this—especially since he’s constantly on the move.
With such a huge order, however, Mr. Hammond is quite wary if the order will indeed get to his wife—intact and without a hitch.
Well, folks like him needn’t worry anymore as your flower shop can help keep track of client orders—among other things–, thanks to an order taking call centre service.
Designed to complement online shopping via your virtual flower shop’s website, customers like Mr. Hammond don’t just get to browse through the countless types of flora seen on your web portal, they can likewise ask questions about their desired picks via that order taking customer contact centre hotline (or live chat, or even Facebook channel).
Moreover, they can specify their order details to a real live call centre agent who will happily take down their orders. The beauty of the system is that it gives clients the peace of mind, knowing that someone has indeed taken down and processed their order.
Needless to say, Mrs. Hammond will be enjoying her flowers (and Mr. Hammond’s love) on Valentine’s Day
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