Customer Service Virtual Assistant

We are the top provider of Customer Service Virtual Assistant for SMEs. Make your VIPs feel special with high-quality service.


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Why You Need Customer Service Virtual Assistant?



Outsourcing your Customer Service Virtual Assistant needs to a call center can help increase brand loyalty from highly valuable people towards your company.

By letting us becomes your partner, we can help you cater to premium customers that subscribe to your services and provide them with stellar support to retain them. With our pool of experts, we can guarantee that we will be able to serve your clients well.

Here at Order Taking Philippines, we focus on providing SMEs the much-needed support to help them reach new heights of success.

We know how to speak your language as evidence by our 10+ years of industry experience. We are also an ISO-27001-certified, GDPR, HIPAA-compliant and we have Quality Management System in place to maintain productivity. We make sure that our agents follow protocols in dealing with any customer information.

Interested? Reach to us now and be partner with the top SME-focused Customer Service Virtual Assistant Provider in the Philippines today!

Our approach to Customer Service Virtual Assistant

In Customer Service Virtual Assistant, it's all about building connections of trust without spending too much.

To keep our clients happy, we maintain a flexible SME-pricing option. However, that is not all. On top of flexible pricing:

  • we have people that have 10+ year of customer service experience in the industry
  • we have the resources to keep up with the demand of premium customers.
  • we have a QA team that can help you monitor productivity and efficiency.

Start your Receptionist Services journey today.

 

Personalized Service

Have your customer experience personalized service. Build emotional connection and cultivate loyalty with our skilled agents.

24 7 Availability

Never worry about missing a call from your very important customers. We can provide you with round-the-clock call center services.

State-of-the-art Technology

We have the technology to cater to your customer's immediate needs such as IVR and ACD. With our state-of-the-art tech, we can immediately resolve customer problems with them jumping through a series of steps.

Our approach to Customer Service Virtual Assistant

In Customer Service Virtual Assistant, it's all about building connections of trust without spending too much.

To keep our clients happy, we maintain a flexible SME-pricing option. However, that is not all. On top of flexible pricing:

  • we have people that have 10+ year of customer service experience in the industry
  • we have the resources to keep up with the demand of premium customers.
  • we have a QA team that can help you monitor productivity and efficiency.

Start your Receptionist Services journey today.

Personalized Service

Have your customer experience personalized service. Build emotional connection and cultivate loyalty with our skilled agents.

24 7 Availability

Never worry about missing a call from your very important customers. We can provide you with round-the-clock call center services.

State-of-the-art Technology

We have the technology to cater to your customer's immediate needs such as IVR and ACD. With our state-of-the-art tech, we can immediately resolve customer problems with them jumping through a series of steps.

Never disappoint important clients with our Customer Service Virtual Assistant that is always ready for you!

By outsourcing with us, our Business Development Team can share with you our secret to success. We can help you make KPIs and SLAs that will help your business to grow and achieve success. Even more so, we can talk about pricing and the service that you will need. Just give us a ring and we'll be happy to assist you any time of the day.

Best value Call Center

Get valuable ROI with the help of our skilled agents and hands-on leaders. We take pride in the value we bring to our clients. It's a fact we are the best value call center for SMEs ever.

Virtual Order Takers

Get access to our expert virtual order takers and experience a drastic improvement in your company performance.

Create Fruitful Relationships

We can help you make an emotional bond with your clients. Our goal is to let people experience your brand.

ISO Certified Company

We are an ISO 27001-certified company. We passed strict rules and regulations to meet the ISO standard and we proud that we can help customers maintain data information security. On top of that, we a PCI DSS-certified, and HIPAA -certified company. At the heart of what we do is extra attention to confidential data.

Our Core Markets

USA

United States

australia

Australia

Europe

Europe

Asia

Asia

What is Customer Service Virtual Assistant?


By hiring a Customer Support Virtual Assistant, you have a chance to enhance your business for VIPs and premium customers, and focus on other important tasks that you need to handle.

Virtual assistants can not only help you with your email support but they can also enhance the client experience through live chat and phone support

If you are planning to get yourself a Customer Service Virtual Assistant partner, you should get in the Philippines. Order Taking Philippines have a boatload of work-ready Filipino agents that have the innate ability to create a harmonious relationship with their clients.

Talking to Filipinos is so easy as well, the neutral accent and warm personality are the in-demand characteristics needed by premium customers.

Is Customer Service Virtual Assistant pricey?

Outsourcing your Customer Service Virtual Assistant needs is not that pricey since it involves economics. Basically, the cost of labor in a developing country is much lower than in a developed country. That is why outsourcing with us, Order Taking Philippines, is cheap. Don't worry if you are an SME looking to expand, we don't maintain a minimum number of seats so you can save money and have a stellar call center service at the same time.

What are the Different Order Taking Services?

Inbound Order Taking Services focused is on providing support to a company's order processing procedure. Their most common services are:

  • Online agent order processing
  • Multi language order taking call center services
  • Bilingual call center (Such as Mandarin, Japanese or French English Order Taking Services)
  • Automated order taking food services
  • Technical call center
  • Real estate call center services.

What are the Different Virtual Taking Services?

Virtual Reception Service supports entrepreneurs in handling specific non-core tasks such as assisting in service appointments and answering basic queries. Some of its well-known services are:

  • Receptionist Services
  • Help Desk Call Center
  • Customer Service Virtual Assistant
  • Admin Services for Small Business
  • Live Answering Service

Launch Your Customer Service Virtual Assistant With Us!

Need to meet customers to present a property? Need to cater to more customers? We are here for you. Get a Real Estate Call Center Services today and satisfy your needs immediately

1. Let's talk about the things you want to achieve

What do you want to fulfill? Tell us your goals and we will show you how we can help.

2. Let's talk about the agents that you want

Do you have an ideal team in mind? Communicate with us the skills and talents of people you need and want. We'll get it for you in no time.

3. Let's talk about your next ventures

What happens next? We can assist you with your next ventures. After serving you, we can still help you do more with our other services.

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A COMPANY BUILT ON GIVING SUPPORT TO SMES THROUGH UNPARALLEL ORDER TAKING SERVICES

With over 10 years of industry experience, we are the premier call center company for your business order processing needs. We can help you create value-adding solutons to persistent problems while providing outstanding customer experience to meet and exceed expectations.

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PCI DSS 2019-2020
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What are you waiting for? Shoot us a message and we'll be back with you in just a short while.

    Frequently Asked Questions

    What does virtual customer service mean?

    Virtual customer service reduces customers' effort, make it simpler to detect and quickly resolve the problems. Other than anticipating their needs and educating them on relevant products, they can also upsell products to increase your customer revenue and relevancy.

    What does a customer service virtual assistant do?

    They can do a lot of things from selling to providing special support. But of their tasks involves responding to emails, answering questions, addressing concerns, dealing with feedback, and keeping your customers happy.

    What skills do you need to be a customer service virtual assistant?

    On top of knowing how to speak fluent English, you must also have the following:

    • Basic Knowledege on Word Processing
    • Above Average Oral Communication and Writing skills
    • Excellent Computer skills
    • Self Motivated and disciplined
    • Quick Thinking and Effective Decision Maker
    • Love for Continuous Learning.

    Are virtual assistants in demand?

    Virtual assistants are especially in demand by entrepreneurs and online businesses that need help but don't want to spend the money on an office space for staff. However, many small and mid-size businesses use virtual support, especially for specific tasks, such as social media management.

    Contact us for a Free Consultation and
    Get 3 Quotes!

    Email us at hello@ordertakingphilippines.com

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