Technical Call Center
Partner with the #1 Technical Call Center Provider for SMEs. Provide smart and deep tech solutions to your customers at a fraction of the cost.
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Why You Need Technical Call Center?
Outsourcing Technical Call Center services can help you to make a personalized relationship with customers by providing them with stellar tech support. Technical Customer Service is one of our specialties. By customizing scripts to connect with customers, take care of their concerns, minimized their headaches, and analyzing their needs, we can create a culture of comfort for them.
That is why here at Order Taking Philippines, our goal is to find ways to help customers before, during, and after every purchase. Achieve brand loyalty with our pool of experienced agents. Our people undergo months of cross-training on telemarketing, customer services, and technical support to improve customer engagement and grow your client’s base.
We are also an ISO 27001-certified, HIPAA-compliant, and GDPR-compliant firm, with 10+ years of industry experience.
Interested? Reach to us now and be partner with the #1 SME-focused Technical Call Center Provider in the Philippines today!
Maximize the opportunity to drive positive result with a dedicated Technical Call Center team
We are a result-driven company and we would love to talk about progress with you. By choosing us as your partner, our Business Development Team can help you create KPIs, SLAs, and other performance benchmarks that can assist you in achieving your goals.
On top of that, we can share with you our pricing options that you will surely like. Spoiler alert, it's so affordable.
Affordable Technical Service
The pricing of our technical service will depend on what you need. There is no minimum seat required because we understand that SMEs do not need many people and so that you can save more money.
Access to the Best Talent
Outsourcing to the Philippines gives you the opportunity to access the best talent in the country without spending too much.
Joint Effort
We love teamwork! We can blend perfectly with your in-house technical team to support customer needs. Double your success by collaborating with our agents and your own team.
Emphasis on Security
At the heart of what we do is extra attention to confidential data. We are an ISO 27001-certified, PCI DSS-certified, and HIPAA -certified company.
Our Core Markets
United States
Australia
Europe
Asia
What is Technical Call Center?
Whatever you may sell, chances are, there will be customers who will need technical support in understanding and operating your product.
While it may seem easy and simple. It can be confusing to your customers. So when they can’t figure out how your product works, or why it won’t work, they will ask for your help.
At Order Taking Philippines we provide SMEs the capability to have a Technical Call Center to provide with customer needs. We have 10+ years of industry experience and we put extra attention on maintaining business transparency with our clients. On top of that, we are an ISO-certified company, at the center of our process is data safety and protection.
Is Technical Call Center affordable?
Yes. We keep our pricing option flexible so that SMEs can avail of our services. Also, we do not maintain a minimum seat for our clients. So any SMEs can avail of any number of seats based on their needs and capabilities.
What are the Different Order Taking Services?
Inbound Order Taking Services focused is on providing support to a company's order processing procedure. Their most common services are:
- Online agent order processing
- Multi language order taking call center services
- Bilingual call center (Such as Mandarin, Japanese or French English Order Taking Services)
- Automated order taking food services
- Technical call center
- Real estate call center services.
What are the Different Virtual Taking Services?
Virtual Reception Service supports entrepreneurs in handling specific non-core tasks such as assisting in service appointments and answering basic queries. Some of its well-known services are:
- Receptionist Services
- Help Desk Call Center
- Customer Service Virtual Assistant
- Admin Services for Small Business
- Live Answering Service
Launch Your Technical Call Center With Us!
Need help in providing IT customer support? Need to build trust at the same time? We got you! Get Recognize immediate result to your customer satisfaction and KPIs with our Technical Call Center Service
1. Let's talk about your set goals
What are your expectations? Let us set a goal together and talk about how we can both achieve it.
2. Let's talk about the people you want to work with
What are your ideal employees? We have a lot of HR officers that can outsource the people that you need.
3. Let's talk about how we can help each other furthermore
Why end our relationship after this partnership? We can work with you on your next venture. Other than our Order Taking services, we can provide you with more services like Virtual Reception and Help Desk Call Center.
