Online Agent Order Processing

Welcome to the premier provider of Online Agent Order Processing service. Let us start driving positive results with top-quality service and care.


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Why You Need Online Agent Order Processing?



Outsourcing Online Agent Order Processing will help you direct success towards your company with its long list of cost-effective benefits. By having us as your partner, we can take over time-consuming order processing tasks that hinder your company to achieve optimal efficiency and productivity.

Here at Order Taking Philippines, our focus is not only to be a helping hand for your company. We genuinely want to take care of your customers in terms of driving positive customer satisfaction and trust and save them from any purchase delays and lags.

Choosing us as your Order Processing partner will allow you to focus on truly important business agendas without worrying about the quality of care your customer is receiving. They say that a good company spends their money improving their product, but the best company spends its resources on improving customer satisfaction.

To assist you with your Order Taking needs, we have a pool of tenured agents that go through months of training to become experts in their chosen industry, field, or service. You can guarantee that we have your back in processing purchases, monitoring supplies, and tracking orders.

We are also an ISO 27001-compliant, HIPAA-compliant, and GDPR-compliant company. Behind everything we do is extra attention to data protection and security.

If you are looking to make a difference in your company, you can rely on us to make it happen

Interested? Reach out to us now and be a partner with the top SME-focused Online Agent Order Processing Call Center Services Provider in the Philippines today!

Our approach to Online Agent Order Processing

In Online Agent Order Processing, it's all about attention to care, service and process.

Companies LOVE our SME-pricing option for obvious reasons, but this isn't the only thing we can offer. On top of flexible pricing:

  • we have a pool of virtual takers that undergo months of training just to serve you.
  • we have systems you can access any day, anywhere and anytime.
  • we have an in-house Quality Assurance team that will make sure that productivity never declines.

Expect our Online Agent Order Processing team to make your process easy for your customers. With us, experience no more delays, no more complaints, and no more lags.

Create Orders

Use our business to run campaigns and entice more prospected buyers into your business. We are expert in converting leads to sales, plus we can also process the purchase for them to avoid any hassle.

Review Status of Order

Our agents can inform customers of the status of their purchase without going through too much hassle. We can help your brand to easily connect with customers.

Stock Notification

Busy with other activities that you forgot to restock? No worries. We can notify you if stocks went below the acceptable benchmark.

Make Order Processing Easier

With our unique Order Taking service, we make order processing easier by using modern selling techniques and high-end technology and software. No more hassle of jumping from pages to pages just to make a purchase.

Tracking of Purchase

We can help your customers track orders upon purchase. With our comprehensive Online Agent Order Processing service, we can immediately contact customers for any delays or changes on shipping dates.

Do better than others and don't settle for any purchase lags or delays

When you choose us as your call center order taking services provider, our Business Success Managers will let you know how exactly we can make a difference in your company by focusing on customer satisfaction and easy care.

We can help you build a culture of trust and transparency by agreeing on KPIs, SLAs and other performance benchmarks. Work with us and experience positive change in no time at all.

Customized Solution

With Order Taking Philippines, you can customize the service package that you need. Get a phone service that takes orders for a company and saves money by only getting the solutions that you need.

Expert Virtual Order Takers

To prove that you can be confident with our service, we train our agents for months so that they can be experts in advising prospects to convert them to loyal customers.

Commitment to Positive Result

We believe we are a result-driven company and we want our clients to experience positive growth in their financial statement.

ISO-Certified Business Process Operations

Order Taking Philippines passed the ISO 27001, PCI DSS, and HIPAA strict requirements and guidelines. We can ensure all sensitive data are stored securely and safely.

Our Core Markets

USA

United States

australia

Australia

Europe

Europe

Asia

Asia

What is Online Agent Order Processing?


Online Agent Order Processing is a service dedicated to helping customers to make a transaction with a business. This service allows customers to have a seamless purchase experience by letting a dedicated team process the order for them.

Other than that, Online Agent Order Processing monitors stocks, location of orders, and status of the purchase.

With 10+ years of experience in the industry, we believe that the sign of a good Online Agent Order Processing service provider is extra attention to detail and security. To build a culture of trust with customers, data protection should be at the core of every transaction.

That is why we are a company that is ISO 27001-certified, GDPR-compliant, and HIPAA-certified.

How much can Online Agent Order Processing cost?

There is no fixed price tag on how much OAOP is because it depends on the number of seats and how long you are willing to avail of the service. Plus, the volume of calls, SLAs, and KPIs fulfillment will also play a huge factor.

What are the Different Order Taking Services?

Inbound Order Taking Services focused is on providing support to a company's order processing procedure. Their most common services are:

  • Online agent order processing
  • Multi languange order taking call center services
  • Bilingual call center (Such as Mandarin, Japanese or French English Order Taking Services)
  • Automated order taking food services
  • Technical call center
  • Real estate call center services

What are the Different Virtual Taking Services?

Virtual Reception Service supports entrepreneurs in handling specific non-core tasks such as assisting in service appointments and answering basic queries. Some of its well-known services are:

  • Online agent order processing
  • Receptionist Services
  • Help Desk Call Center
  • Customer Service Virtual Assistant
  • Admin Services for Small Business
  • Live Answering Service

Launch Your Online Agent Order Processing With Us!

Need to focus on your core competencies? Need a team to manage order processing? Need to increase sales? Consider all your problems solved once you choose us as your order-taking and processing partner.

1. Let's talk about your goals and objectives

What do you want to achieve? Let us know everything about it and we will make a realistic timeline and budget that will act as a guide for a fruitful business partnership.

2. Let's talk about your ideal team

What skills or credentials do you want them to have? Our Human Resource department can have and prepare them for you when you needed them.

3. Let's talk about the future

Why stop here? We can provide support for your other ventures. Do you need a team to drive cold and warm leads? Or do you need a reliable virtual reception service? We got it all prepared for you.

A COMPANY BUILT ON GIVING SUPPORT TO SMES THROUGH UNPARALLEL ORDER TAKING SERVICES

With over 10 years of industry experience, we are the premier call center company for your business order processing needs. We can help you create value-adding solutons to persistent problems while providing outstanding customer experience to meet and exceed expectations.


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    Frequently Asked Questions


    What is customer order processing?

    Customer Order Processing is the process of attracting, approving, processing, fulfilling, tracking, and earning money from customer orders.

    It is the lifeline of many businesses and the proper fulfillment of it is integral for the success of a business. It also usually includes services such as customer service, sales, and marketing among many others.

    How Order Processing affect customer service?

    Order processing helps in increasing customer satisfaction through a dedicated and well-made customer service process.

    It also helps with other processes such as receiving information, dispatching products and accepting orders. Businesses love a good Order Processing team because it makes work easier and faster.

    Why is order processing important?

    Order Processing enhances customer experience and maximizes a company's opportunity and eventually their profitability.

    An order processing system makes capturing and analyzing data easy by directly interacting with customers. Order Processing helps in storing data and using it to provide better service to customers.

    What is order taking in BPO?

    Taking orders is an important business process since in this age, everything is digital. Order-taking helps in making the process of any purchases easy without sacrificing accuracy and security. In any organization, order taking is applicable since most of them sell or distribute products and services.

    Order-taking takes away the excruciating admin part of the business so CEOs and managers can focus on more important tasks

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