Live Answering Service
We are the top provider of Live Answering Service for SMEs. Have people ready on the other line to take care of your customer needs every time.
Get It Now!
Why You Need Live Answering Service?
We know how to speak your language as evidence by our 10+ years of industry experience. We are also an ISO-27001-certified, GDPR, HIPAA-compliant and we have Quality Management System in place to maintain productivity. We make sure that our agents follow protocols in dealing with any customer information."We know that as a growing company, you want to be the best in your respective industry. Outsourcing your Live Answering Service with us can help provide better service and offers to your customers.
Most businesses, in any industry, are flooded with inquiries related to anything about their products and services. And this becomes a concern if you have limited staff to handle calls and answer e-mails. However, turnaround time is not the only concern. The quality of work also dips along with the huge volume of tasks.
In reality, you do not need to do all the work. Order Taking Philippines is here to help you with your Live Answering Service needs. We have been supporting businesses for 10+ years. So we already know how to speak your language. SMEs will also like our affordable and flexible pricing options. We keep our minimum seats open for your operation for you to save some money.
Furthermore, our company passed the ISO:27001-certification. So you can guarantee that we put security at the heart of our business,
Interested? Reach to us now and be partner with the #1 SME-focused Live Answering Service Provider in the Philippines today!
Make a good impression with a top-quality Live Answering Service provider
Contact us now and get in touch with our Business Development Team. They will tell you how we can achieve your goals with smart KPIs, SLAs, and performance benchmarks with less. We can also talk about pricing, other call center services, and our goals to help you decide to be our partner.
Smart Pricing
SMEs love our flexible pricing since they can customize the service that they need with lesser cost and the headache.
Filipino Talents
Filipinos are some of the most skilled people in the world. We have access to a pool of Filipino agents that are work-ready to help you achieve optimal success.
Connect with Customers
We value making a fruitful connection with your customers. So we maintain a consistent level of service to always meet their expectation about your brand.
Focus on Security and Safety
We are an ISO 27001-certified, PCI DSS-certified, and HIPAA -certified company. Meaning, we take data security seriously and we have data protection systems all over the place.
Our Core Markets
United States
Australia
Europe
Asia
What is Live Answering Service?
A live answering service is a company that answers phone calls on behalf of another business. But it is more focused on live agents taking the call rather than an automated machine.
It follows the principle of a traditional call center, it is less personal than a virtual receptionist, but still, a real person will take in the calls. Call centers are large operations that specialize in sales, marketing, and customer support over the phone.
Here at Order Taking Philippines, our focus is to provide quality care through stellar customer service. With our 10+ years of industry experience, we can help you drive results towards your company.
How much can Live Answering Service cost?
There is no fixed amount on Live Answering Service. The price is usually the combination of the number of seats availed plus the service you want to take. The good thing about Order Taking Philippines, we do not maintain a minimum number of seats since we understand that SMEs don't need a lot of people.
What are the Different Order Taking Services?
Inbound Order Taking Services focused is on providing support to a company's order processing procedure. Their most common services are:
- Online agent order processing
- Multi language order taking call center services
- Bilingual call center (Such as Mandarin, Japanese or French English Order Taking Services)
- Automated order taking food services
- Technical call center
- Real estate call center services.
What are the Different Virtual Taking Services?
Virtual Reception Service supports entrepreneurs in handling specific non-core tasks such as assisting in service appointments and answering basic queries. Some of its well-known services are:
- Receptionist Services
- Help Desk Call Center
- Customer Service Virtual Assistant
- Admin Services for Small Business
- Live Answering Service
Launch Your Live Answering Service With Us!
Need someone to represent your brand? Need to make an impression to your customers? We are here for you. Get a Live Answering Service and satisfy your customer needs today!
1. Let's talk about your ideal Live Answering Service partner
What do you want to achieve with us? Let us know. We have all the necessary tools to help you expand your business. From well-established KPIs to proven business procedures.
2. Let's talk about the agents that you want
Have a team in mind? We have seasoned and professional agents that can help you get quality live answering services.
3. Let's talk about moving forward
What's next? We keep our clients satisfied with our business. Hence they want to be our partner for the long run and to cater to their other needs. After a successful partnership, we can offer more to your company.
