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March 20, 2015
Published by Admin at March 20, 2015
Categories
Do you remember the last time you called a company’s customer service? Do you remember what happened during that time? How was your experience? Do you […]
January 21, 2015
Published by Admin at January 21, 2015
Categories
Over the past years, online reviews have produced a new structure of communication and marketing. This definitely linked the breach between plain tittle-tattle and a viral […]
December 17, 2014
Published by Admin at December 17, 2014
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With consumers set to spend more money during the Holidays, online retailers and even shopping establishments are facing a tougher challenge this year. Sales from 2014 […]
October 27, 2014
Published by Admin at October 27, 2014
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Social media is said to be the most powerful and efficient tool used for both marketing and customer service. That is now a fact given that […]
August 26, 2014
Published by Admin at August 26, 2014
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Having an easy-to-navigate sales process and quality customer service support via chat, email, or phone becomes exceptionally critical particularly for ecommerce businesses that don’t interact with […]
June 19, 2014
Published by Admin at June 19, 2014
Categories
Up-selling is a common practice applied in the e-commerce world. But what exactly is up-selling? And how does it affect the performance of businesses? Up-selling is […]