August 20, 2013

Yes, The Human Touch Still Counts in Order Taking

It’s no secret that online shopping has taken the world by storm. The eMarketer has even reported that worldwide electronic commerce (or e-commerce to you and […]
August 29, 2012

Interactive Customer Care is the Way to Go

Social interaction, they say, is an inevitable part of life. From the moment we’re born to the very end, we come into contact with other people […]
July 11, 2012

When Handling With Care Counts Most

“Handle with care” were the words written all over the box. True enough, more than a few breakable pieces of China were inside the huge box. […]
June 27, 2012

Let Your Customers Feel The Rush of Speedy Service

Speed—the feeling of going fast can be addictive, they say. When used responsibly, speed can help you get to your destination faster. There are times, in […]